A leading diagnostic laboratory network faced challenges in managing its rapidly growing operations. With multiple locations, a vast array of testing equipment, and a sizable sales force, the organization sought a comprehensive solution to streamline processes, enhance financial performance, and gain actionable insights.
The laboratory network encountered several operational hurdles
Different systems caused billing delays, reimbursement issues, and more claim denials.
Manual data capture from lab instruments led to errors and slow workflows.
Poor reporting tools limited monitoring of KPIs and informed decision-making.
Without a centralized system, monitoring sales activities, tracking targets, and evaluating team performance was cumbersome.
To address these challenges, the laboratory network implemented Labsquire, a comprehensive lab management platform developed by Tekreant
Labsquire's RCM module streamlined billing processes, reduced claim denials, and accelerated reimbursements by automating the entire revenue cycle
The platform seamlessly connected with over 100 laboratory instruments, enabling real-time data capture, reducing manual entry errors, and expediting test result processing
Customizable dashboards and reports provided real-time insights into laboratory operations, financial metrics, and compliance indicators, facilitating data-driven decision-making.
Advanced analytics tools offered visibility into revenue streams, identified growth opportunities, and supported strategic planning through trend analysis
Post-implementation of Labsquire, the laboratory network experienced significant improvements
Annual revenue increased to $250 million, attributed to efficient RCM processes and improved billing accuracy
Automated machine integration reduced manual data entry by 40%, leading to faster turnaround times and improved data accuracy
Advanced analytics identified underperforming areas, leading to targeted interventions and a 15% increase in revenue from optimized services
he sales tracker module provided real-time performance data, resulting in a 20% improvement in sales team productivity and better alignment with organizational goals.